Lodge a Complaint (Level 1)
(In case of Cyber Frauds or unauthorized transactions in your account, report the fraud immediately on 1930 or https://cybercrime.gov.in/)
- For lodging General Complaint/Query/Request and Feedback, please Click Here
- Grievance Redressal Mechanism Flowchart Click Here
- For ATM /UPI/Cyber fraud/ Reporting and blocking cards and E channel related issues call 18002123022
Level 2
If LEVEL-1 doesn’t meet your expectations, you may contact our Nodal Officer
Level 3
If LEVEL-2 doesn’t meet your expectations, you may contact our Principal Nodal Officers
BANKING OMBUDSMAN
You may approach Banking Ombudsman, if your issue remains unresolved after contacting Level-1, Lavel-2 & Level-3
- Visit the Complaint Management System of Ombudsman (CMS) https://cms.rbi.org.in/
- Call at Contact Centre at CRPC-Toll Free No: –14448
- Write to Centralized Receipt and Processing Centrs
(CRPC) 4th Floor, Reserve Bank of India, Sector 17, Central Vis Chandigarh: 160017